Billing & Wallet
How pricing works, what SeedForge charges for, and how to manage your wallet and refunds.
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What does SeedForge charge for, and how do we know when to charge?
SeedForge is pay as you go. You pay $2 per 60+ second investor view, $5 per repeat reader (max $7), and $25 per confirmed call. Core tools start free.
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What if a booked call never happens?
A no-show call's $25 stands if the investor shared a calendar link. If you agreed a time in chat, rebook, if there is still a no-show or the investor ignores then email support for a refund.
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How do refunds and withdrawals work?
Withdraw your unused SeedForge balance to your card anytime, usually within 1 business day. A charge for a call that never happened can be refunded.
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Where do I see exactly what I was charged for?
Click your wallet balance in the top right corner to open Billing, then scroll to Transaction history to see every charge, top-up, and refund.
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How do I top up, and why did my campaign auto-pause at $25?
Click your wallet balance, then Top up on the Billing page. Campaigns pause below $25 so a booked call always has budget. Top up, then resume sending.